If, for any reason, you are not completely satisfied with your EDGE DESK portable work station, or accessory, you may return it within fifteen (15) days, in the original packaging, for a refund (excluding shipping charges, duties or taxes on the original order), less a 10% restocking fee. The customer is responsible for shipping the product(s) back to The Edge Desk (at customer’s expense). All returns must provide proof of original purchase to obtain an EDGE DESK Return Material Authorization (RMA), as well as be in like-new condition and in the original packaging.
Please email: [email protected] to obtain your RMA prior to returning goods. Goods received without a RMA will not be refunded. No refunds are available after the initial 15 day risk free period. Once the product is received in like new condition, we will credit your original method of payment on file within 3-7 business days. Customized or upgraded portable workstations and accessories are non-refundable. We do not accept returns on any type of custom orders. Customers will be responsible for all shipping charges.
- No refunds are available after the initial 15 day risk free period. This warranty and return policy superceeds any prior written or published policy. May 5, 2019.